§ 20-67. Complaints.

(a)

Based upon the determination that there is a violation of this article, the jurisdiction shall conduct an attempt at informal reconciliation with the violator. As part of such informal reconciliation, the jurisdiction shall:

(1)

Notify the violator by mail of the violation of this article and desire of the jurisdiction to correct the violation through informal reconciliation. The statement shall also indicate that should the violator refuse to allow the recommended corrective actions within the time set forth by the jurisdiction, action may be taken to correct the violation and the violator will be billed for the cost of taking the corrective action.

(2)

Make a good faith effort to meet the violator and resolve/correct the violation.

(b)

If after taking the steps above and after a period of ten (10) days following the mailing of the notice of the violation, the jurisdiction in good faith determines that the violator is unwilling to participate in informal reconciliation and take the corrective actions prescribed, the jurisdiction shall notify the violator by mail of the termination of the informal reconciliation.

(c)

The jurisdiction may take corrective actions deemed necessary following ten (10) days after notifying the violator by mail of the notice of termination of the informal reconciliation, and bill the violator for the reasonable cost of such action.

(d)

Citizen complaints. The jurisdiction is not limited to enforcing this article on citizen complaint. The jurisdiction may enforce this article on its own cognizance. However, any person may submit a verbal or written complaint alleging a violation of this article. Upon receipt of such complaint, the jurisdiction shall conduct an investigation of the allegations and present its findings both to the complainant and the property owner involved and follow the procedures set forth herein above.

(Ord. No. 988, § 8, 12-2-2008)